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Located within LensCrafters
 
To book your next eye exam call us at: 
Old Saybrook at 860-388-9300 
Rocky Hill at 860-258-2380.
Home » What's New » COVID-19 Office Updates

COVID-19 Office Updates

Both of our offices are now open for all eye care services! Our current office hours are:

Old Saybrook: Monday - Friday 10 am - 6 pm, and Saturday 10 am - 5 pm.

Rocky Hill: Monday - Friday 12 - 6 pm, and Saturday 12 - 5 pm.

For questions, please call our Old Saybrook office at (860) 388-9300 and leave a message with your name, date of birth, phone number and reason for your call. With our limited staffing, we are working to return all messages within 48 hours.

 

In order to maintain the highest levels of safety for our patients and staff, we have established the following guidelines. We ask that all patients coming to the office are healthy, and have been symptom-free for at least two weeks. All patients and staff will be required to wear a face mask while in the office. Until further notice, only the scheduled patient will be allowed to enter the office. Exceptions will be made if the patient is a minor child or a companion is necessary for mobility or communication purposes. Due to social distancing requirements, the waiting room will have a limited number of chairs.

Appointments will be offered on a priority basis to patients whose appointments were canceled during the temporary shut-down. Our doctors and staff are working diligently through a significant wait-list, and we kindly ask that anyone unable to keep their appointment contact our offices so we can offer that appointment time to another patient.

Our new financial policy requires a credit card to hold a patient reservation. A charge will only be processed in the event of a patient not calling to cancel an appointment or not showing up for a scheduled appointment. Given the current pandemic, we are waiving our normal 24-hour cancellation policy. When booking your appointment, please provide your vision and medical insurance card information, to allow benefits to be verified in advance of your appointment.

We recognize these changes will seem different at first and we appreciate your patience as we work to maintain a safe office environment. For up to the minute practice updates, please follow us on Instagram and Facebook at King Family Eye Care (#SeeKingEyeCare). We look forward to seeing you again soon!

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